Professional Communication in the Workplace

This one-day course is designed to enhance your professional communication and interpersonal skills, enabling you to build stronger relationships and improve productivity in the workplace.

What is covered in this course?

Understanding the concept of communication and the communication process
Identifying barriers to effective communication and strategies to overcome them
Learning how to send and receive clear messages
Developing listening skills
Exploring your rights and responsibilities as a communicator and staff member
Practicing three key techniques for assertive communication

Should I attend?

If you are looking to improve your professional communication and interpersonal skills, this is the workshop for you.

How will I benefit?

You will gain:

insights into your personal communication style and learn how to better understand those you communicate with

listening skills to improve relationships and productivity

confidence in your ability to communicate and present effectively.

How will your organisation benefit?

Your organisation will benefit from:

equipping staff with skills to transform everyday conversations into productive ones

promoting effective listening, communication, and presentation skills among staff.

Who is the instructor?

Christina Mourtzios BMa&CompSc, Dip (Training and Assessment), Cert IV in TAE, Grad Dip LLN

Christina has a strong background in learning and development with over 12 years’ experience in the industry. She is passionate about developing people and her philosophy is based on a proven ability to enhance the productivity of organisations by helping them develop the most effective and efficient people. Christina brings a creative flair to her training sessions and makes complex sounding concepts simple to understand. She is able to draw on her experiences and share her knowledge with participants so they can build confidence and find value in her training.

To enrol, click on "Next" to see the next available course dates.

Course

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CSEUNI00086 - Professional Communication in the Workplace (CSEUNI00086)
10 Sep 2026 - 10 Sep 2026 L 7, 10 Pulteney St. Adelaide
24 places available

CSEUNI00074 - Professional Communication in the Workplace (CSEUNI00074)
30 Jun 2026 - 30 Jun 2026 L 7, 10 Pulteney St. Adelaide
24 places available

Personal Information

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Your course includes lunch and light refreshments. Please let us know if you have any dietary requirements:

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Please note: we are to cater to standard dietary requirements only.

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